Domiciliary Care
Personal Care at Home in Stockton-on-Tees
Respectful, dignified help with the personal tasks of daily life washing, dressing, grooming and mobility always delivered on your terms, by carers you trust.
- CQC Registered
- 10+ Years Experience
- 24/7 Support
- Locally Run
- Free Assessment
Personal Care, On Your Terms
Personal care covers the intimate, everyday tasks that can become harder with age, illness or disability washing, dressing, grooming and using the toilet. It's deeply personal, which is why our carers are trained to provide it with patience, discretion and genuine respect.
We focus on what you can do, supporting the rest, so you keep as much independence and privacy as possible.
What Our Personal Care Covers
Tailored to each care plan and always with consent:
Always With Consent
Every task is agreed in advance and carried out with full respect for your dignity and personal preferences.
Gender Preference Respected
We always do our best to match you with a carer of your preferred gender for personal care tasks.
DBS-Checked Carers
All personal care is delivered by vetted, trained professionals you can trust in your home.
Written into Your Care Plan
Your preferences and routines are documented so every carer follows the same consistent approach.
How We Deliver Personal Care
We agree a dignified approach with you and write it into the care plan. Our carers are trained and DBS-checked, we always respect gender preference, and we prioritise continuity so you're comfortable with who supports you. Safeguarding, discretion and professional conduct underpin every visit.
Who This Service Is For
Older adults
Who need help with daily routines
People with limited mobility
Who need safe, supported movement
Recovering from surgery or illness
Who need short-term or longer-term support
Anyone seeking respectful help
With personal tasks, on their own terms
Client ReviewsWhat Families Say
What Families Say
About Us
Real words from the families we support across Stockton-on-Tees.
9.7/10 · Rated on homecare.co.uk
CQC Registered
Care Quality Commission
July 2025“We've been using this company for a couple of years now and they're beyond 5 star. They become part of your family and are totally reliable, never ever let us down.”
June 2025“I am grateful for the care that my auntie receives from this company. The way the staff approached my auntie was more than professional and amazing she liked them from the very first day.”
May 2025“The staff were consistently kind, patient, punctual, and professional. They treated her with dignity and respect, always taking the time to listen, engage, and ensure she felt safe and valued.”
June 2026“My parents have been receiving care for quite some time. We had the same couple of carers all the time which was nice. The manager Cleo was amazing couldn't ask for any more.”
January 2026“Staff have all been amazing and understanding of my son's needs. They have been a pleasure to work alongside in helping provide the care my son needs.”
May 2026“I first contacted Ark Care a few weeks ago and was dealt with immediately. Mam had an introductory visit the next day and the care plan was put in place the following day! All in all brilliant service.”
Frequently Asked Questions
Dignified Personal Care, On Your Terms
Tell us a little about your situation and our Stockton-on-Tees team will call you back usually the same day. No pressure, no obligation.
Let's Talk About the Care You Need
Book Your Free
Care Assessment
Tell us about your situation and our Stockton-on-Tees team will call you back usually the same day.
CQC Registered Provider
24/7 Available 365 Days
DBS-Checked Carers
Local Stockton-on-Tees Team
Prefer to call?
01642 929111Related Services
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Practical Care & Nutrition