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Book Your Free Care Assessment
No obligation — just a friendly conversation about how we can help you or someone you love.
What Happens Next
Simple, supportive, and always at your pace.
We Listen
You tell us about your situation — there are no wrong answers, just an open and honest conversation.
We Assess
A senior team member visits your home to understand your needs, preferences and daily routine.
We Plan
Together we build a personalised care plan — flexible, detailed, and designed around you.
We Begin
Care starts when you're ready — with consistent, matched carers you can trust from day one.
Tell Us About Your Care Needs
Fill in the form below and our team will be in touch — usually the same day.
Book Your Free Care Assessment
Tell us a little about your situation and our Stockton-on-Tees team will call you back — usually the same day.
What Families Say About Us
“From the very first call, everyone at Ark was warm and professional. The assessment was thorough and the care plan felt genuinely personal.”
“They came to Mum's house within a day and sorted everything quickly. Couldn't ask for more — reliable, caring and local.”
We Cover Stockton-on-Tees and Tees Valley
Our local care team operates across the Tees Valley, providing responsive, reliable support close to home.
- Stockton-on-Tees
- Thornaby
- Norton
- Billingham
- Ingleby Barwick
- Yarm
- Eaglescliffe
- Hartburn
- Fairfield
- Elm Tree
Frequently Asked Questions
Is the assessment really free?
Yes — the assessment is completely free and there is no obligation to proceed with our services afterwards.
How quickly will you respond?
We aim to call you back the same day wherever possible. For urgent situations, call us directly on 01642 929111 — we are available 24/7.
Do I have to commit to anything?
Not at all. The assessment is simply a friendly conversation about what might help. There is no pressure and no commitment required.
Where does the assessment take place?
Usually in your own home, at a time that suits you. This allows us to properly understand your environment and daily routine.
Which areas do you cover?
We cover Stockton-on-Tees and across the Tees Valley, including Thornaby, Norton, Billingham, Ingleby Barwick, Yarm and Eaglescliffe.
It Starts With a Simple Conversation
Book your free assessment today, or call us anytime — we're here 24 hours a day, every day of the year.